Get In Touch

We're here. How can we help? Contact us at any time. Business Hours: 9-10 EST, M-F
What are the nutrition facts for the drinks?
You can read the nutrition label below
Is TruBrain safe?
Yup - safer than table salt! Each one of our ingredients has been rigorously tested for safety, and is supported by decades of research.
What are the side-effects?
None of the ingredients in our blend have been identified to have any short term or long term negative side effects. We based our formulas on clinicals and neurotech validation, with safety and efficacy as the core pillars.
What about drug interactions?
As you hopefully can understand, it's not possible for us to give advice like this, as we are not licensed medical physicians with a forum for guidance on medications. Thus, we can only recommend that you consult your primary care physician with any additional inquiries of this nature.
Why is this better than something with caffeine, such as an energy shot?
Caffeine is a rather blunt instrument to help you be more alert, but it does very little to help you get into an ideal focused mindset to be productive and efficient. Nootropics are a much different approach of direct neural support and the nutrient support of attention resources, instead of just alertness.
Can I take it with energy drinks / caffeine?
Absolutely. TruBrain is actually designed to compliment caffeine. The L-Theanine and Magnesium in truBrain, for example, help buffer the overarousal that can result from too much caffeine. truBrain can even extend the benefits that you get from caffeine so you don’t have to drink that extra cup of coffee.
I’ve been taking TruBrain, but I haven’t been feeling anything. What’s the issue?
While some people begin to experience the benefits immediately, it can take other users up to a week (5-7 days is typical. Remember to keep at it. This is just like a juice cleanse or workout routine, good things come to those who stick with it. Email us at and we'll do you best to help!
How long does it take to work and how long do its benefits last?
Noticeable benefits present themselves at about 45 minutes after consumption, and they can last up to five hours. This varies from person to person. Consistency is key. This is just like a juice cleanse or workout routine, good things come to those who stick with it. Email us at and we'll do you best to help!
What are the best times to take the TruBrain blend?
You can try trubrain with or without food and at different times in the day. Most of our members like to take along with food to make sure they have some calories to take advantage of the functional benefits. Most take one right away in the morning and follow it up with one in the afternoon. Sometimes more on the big days and of course adding in the extra strength “boost” when they are having a case of the Mondays or for crunchtime.
Is there a tolerance that forms over time?
No, there is no tolerance build up with our formulas.
Is it physically or psychologically addictive?
Nope - it’s neither physically or psychologically addictive. In fact, we designed TruBrain to be neuroprotective with no tolerance build up or any dependency.
Will TruBrain alter my mood/emotions?
It doesn't have any direct impact on your mood. TruBrain is designed to make you more productive and focus better, which may leave you feeling pretty proud of all your accomplishments.
Do I need a prescription to take TruBrain?
Nope! None of the ingredients in our blends require a prescription. As always,consult your local country’s regulations.
Is it FDA approved?
The FDA approves prescription and over-the-counter drugs, not foods or supplements. That being said, TruBrain is manufactured in an FDA-certified facility that adheres to the most stringent requirements of the United States Food and Drug Administration (FDA) and uses Current Good Manufacturing Practices (CGMPs), ensuring its safety.
When do I get my first box?
Most packages ship the same day you place your order! If your order is placed on a weekend or after standard business hours, your order might ship the next business day.
How much is the shipping cost?
Free for the US! For Canada the cost is $10, and for everywhere else the cost is $25. Please be aware that some countries also have an import tariff in addition to the extra shipping cost. Please be aware that some countries also have an import tariff in addition to the extra shipping cost.
Which countries do you ship to?
We ship anywhere, but please be aware that some countries also have an import tariff in addition to the extra shipping cost. truBrain does not cover the tariffs. Please know your local import policies and procedures.
Will I be able to track my shipment?
Yup! You’ll receive a confirmation email with a tracking number as soon as your order ships.
Help! My box never came. What do I do?
We're here to help! Email us at and we'll get everything sorted out for you.
Why is my coupon code not working?
You may have a code that is expired. We're here to help! Email us at and we'll get everything sorted out for you.
Is there a trial available for international customers?
At this time, we're only able to offer the trial to customers in the United States. Feel free to contact for more information.
Why do you guys charge the total cost of the subscription up front?
Good question! Charging up front allows us to offer superior prices on our longer subscriptions. We also use the money for R&D so that customers like you can benefit from the latest from our team of neuroscientists.
When will I be billed?
Monthly :You will be billed for your monthly subscription every 28-30 days. Quarterly: You will be billed for your quarterly subscription every 90 days. Annual : You will be billed for your annual subscription every 365 days.
Can I ship this to someone else?
Contact us at and we'll help you get that sorted out!
What are your return and refund policies?
If you are unhappy with an order, we will do our best to make things right! Just contact us at Here's what you need to know before getting in touch:
  • All subscriptions renew every 30 days. We are always happy to process cancellations before your subscription is renewed.
  • If you signed up for a trial, you will receive an email reminder two days before your trial is converted to a subscription. Please, reach out in a timely manner if you would like to cancel your subscription.

We can process a refund on your account if you ship the box back to our fulfillment center. The box must have been delivered to you within 7 days of return, unopened, and untampered with or we will be unable to process a return for you. Note: we are unable to refund any boxes that do not meet these conditions. In most cases, writing "Return to Sender" will get the box back to us just fine, but if you would like more reassurance and a firm return date we can issue you a return label for $10 which will be subtracted from your refund. For a full refund, be sure to keep these in mind:
  • Packages must be unopened.
  • Packages without their original shrink wrap cannot be returned.

  • Refunds will be issued via your original form of payment.
  • Shipping and handling charges are non-refundable.
  • Request for cancellation of subscription must be received prior to subscription renew date.

TruBrain reserves the right, at its sole discretion, to reject any return that does not comply with the above requirements. TruBrain also reserves the right to change Return and Refund Policy at any time.
What is it?
TruBrain subscriptions make everything easier! Select one of our monthly box configurations, pay only for the cost of your box, and we’ll get that box to your doorstep every 30 days.

Ask about our multi-month subscriptions and you can save even more!
What’s your cancellation policy?
You can cancel your subscription at any point within your 30 Day Renewal period simply by sending us an email at or giving us a call at 650-241-8372.
Can you make custom orders?
To an extent, yes, we can make custom orders! We don't currently have customization on our Capsule boxes, but with our Drinks boxes you can request all of any of the formulas Boost or Non-Caffeinated) or half and half of the two.
Do you have a referral program?
Yes we do! Email if you have more questions!